How Mizzou Soccer Player Ashlyn Mills Shows Her Caring Heart Off the Field

For University of Missouri soccer player Ashlyn, volunteering with Caring Hearts and Hands of Columbia  isn’t just an extracurricular—it’s a calling rooted in a personal mission of compassion.

After losing a close family friend who was in hospice care, Ashlyn saw firsthand how treatment at the end of life can vary drastically. “I knew I wanted to be a part of the change,” she shared. That desire led her to CHHC, a local nonprofit hospice alternative dedicated to treating both patients and caregivers like family.

Ashlyn first came across CHHC while filling out an online application to get involved. From the moment she stepped through the doors, she felt an immediate connection. The warm welcome she received and the organization’s deep commitment to truly caring for people—not just managing their care—made it clear she had found the right place.

What started as a standard inquiry through an online form quickly became something more personal when Volunteer Coordinator Deb Portell reached out directly to schedule a tour. From that first interaction, Ashlyn sensed something different—CHHC felt like family – felt like home – and its mission deeply aligned with her own values.

Now a consistent volunteer—committing to one or two shifts a week—Ashlyn balances her time on the field with her work at CHHC, driven by a long-term goal of entering the pediatric medical field.

Her first experience supporting a family through the death of a loved one left a lasting impression. In that moment, she realized that offering comfort didn’t always require the right words—sometimes, simply being present was what mattered most. Through her time at CHHC, she learned the importance of listening deeply and validating pain without needing to solve it.

The sense of purpose Ashlyn found at CHHC quickly extended beyond her own experience. She began sharing the impact it had on her with her teammates, and soon, other players from the Mizzou soccer program joined in.

What sets CHHC apart, Ashlyn says, is the way it treats everyone—from patients to caregivers—as family. “Even when someone has to go to a bigger hospital, I still think about them.”

To anyone considering volunteering, Ashlyn emphasizes that CHHC is far more than a typical hospice program—it’s a place that feels like home. It’s where every moment spent and every gesture of care truly matters, offering volunteers a chance to make a real, lasting impact in people’s lives.

As we celebrate National Volunteer Month this April, we extend our deepest gratitude to Ashlyn and every volunteer who has walked through our doors. Your time, presence, and heart make CHHC what it is—a place where love and dignity are never in short supply.

Wingert grateful for work with CHHC

Karen Wingert is one of CHHC’s volunteer caregivers. With a history in hospice and physical therapy, Karen brings a wonderful perspective and skills to the team. Let’s get to know her!

How did you get involved with Caring Hearts and Hands? 

I worked with the hospice team in Kansas City, and felt like I had found my niche. Since then, I’ve dedicated my practice both as an RN and a physical therapist to patients with cancer. When I heard about Caring Hearts, I knew it was just where I belong.

What roles do you typically take on as a volunteer? 

I am a caregiver for our guests and their families. I just took on the additional role to provide orientation to our new volunteers.

What do you find most rewarding about your volunteer work? 

Our guest, their families and friends, and of course, the outstanding volunteers and staff.

What would you tell someone considering volunteering with CHHC? 

I always feel my spirit is more open and grateful when I leave our house than when I arrive for my shift.

Can you share a bit about yourself outside of CHHC?

I live on a lake, which is very peaceful, and love sharing it with my family and friends. My husband, Sam, died last December. I have two adult children, nine grandchildren, and my mom is 95. I am grateful for all aspects of my life.

Do you have any specific memories or stories from volunteering that come to mind? 

I cannot select a specific memory because there are so many. First thing that came to mind is the many hugs from guests and families, and standing in tribute when one of our guests leave our house for their forever comfort of Heaven.

Gerke finds satisfaction, fulfillment volunteering with CHHC

Patty Gerke has been volunteering with Caring Hearts and Hands since the beginning. She’s a core volunteer who has always helped with training and orienting people. Let’s take a moment to get to know Patty!

How did you get involved with CHHC?

I worked at Boone hospital in the late 80s and early 90s. And I guess somehow my path crossed with Doreen and Jackie. And then a couple years ago, Doreen reached out to me on Facebook, and then she wanted to meet for lunch. So we met for lunch. She told me about the organization, and I was very excited about it. It sounds like something I’d want to be involved with. She wanted me to be on a committee or a board, and I’m like, no, I don’t really want to do that. So when it came closer to time for them to open, she reconnected and I agreed to be a caregiver, took the caregiver training, and it’s been a big part of my life ever since.

It came at a good time in my life. I’m a seven-year breast cancer survivor and had a lot of complications after treatment, so I had to put my profession as a registered nurse on hold. When I was starting to feel like myself again, I needed to be able to give back. I’ve never worked that much with palliative care. I did work when I first got out of nursing school in the mid 90s at a small hospital in Booneville, and we had some hospice patients there, and both of my parents died of cancer and, for the most part, had a pretty peaceful death. So I’ve always been passionate that it’s the gift that we can give others to let them die in peace and dignity. And that’s the model that I tried to to do there when I’m a caregiver, and, of course, to help the families, too, so the families can understand the dying process and how they can help their loved one. So I’m usually there twice a week. That’s kind of how I got started.

What experiences outside of CHHC help your work there?

Not really just, you know, my nursing background and having two parents that passed away from cancer. I also took care of a friend the last three weeks of her life. She was 50 when she passed away from kidney cancer. I feel like it’s a gift. I feel like I definitely get more than what I give.

It’s really neat to get to know the guests and their family members. That’s not always possible, but I always talk to them like they know what’s going on, like they’re alert. I’m not afraid of touching. I’m a big believer in, when you’re talking to somebody, to sit there and hold their hands and be patient and be willing to have them open up to you. I get a lot of satisfaction and fulfillment getting to talk to them and knowing how we’re going to help them pass peacefully, and knowing that they won’t be alone, that we’ll keep them as comfortable as possible and keep their family involved.

What would you say is the most rewarding part of volunteering here?

Getting to know the guests, and, like I said, letting them die with peace and dignity. And of course, working with the other volunteers. I feel like we were hand picked, especially the first four volunteers. It just seems like if there’s a need, the community has been so supportive. Or past family members, have you said, What do you need? So seeing the families being so grateful for our services, and seeing the relief as the caregiving and the stress is taken away from them.

What draws you to CHHC’s mission?

The minute families walk in to tour, it’s like they automatically feel relaxed. The environment of the house is so peaceful and calming. And you know, to see them come in and feel like the weight of the world has been taken off of them, and they know that their family is going to be okay here. And then the guests too. I mean, we’ve had several guests that, as soon as they got in their room, their disposition totally changed, especially when they most people do know why they’re coming, which, when you think about it, that’s a big deal. You know you walk in, come in the door, and you know that this is going to be your last stop. So being able to provide that comfortable, peaceful, as painless as possible an environment.

What about you? What do you like to do for fun?

I have four daughters, one in Wichita, one in Texas, and then I have two daughters in Boonville and three grandkids. So spending time with my grandkids. I walk a lot. I enjoy yoga. My happy place is the beach. So I’ve been traveling a lot. So, traveling, spending time with family, being outdoors.

Thank you, Patty, for all that you do!

Making a positive difference in a difficult time

Caring Hearts and Hands operates fully through the help of volunteers like Jan Asbury, who serves on the Operations Committee and works passionately to bring as much peace as she can to end-of-life guests.

How did you first hear about Caring Hearts and Hands?

I heard about CHHC from Dorreen Rardin, who told me about the plans for the house and asked if I was interested in volunteering. 

How long have you been involved with CHHC? 

I’ve been on CHHC’s Operations Committee for about a year.

What draws you to the organization’s mission?

I have said for years I felt this area needed a hospice house. After learning about CHHC, I loved the idea of opening a social model end-of-life home instead. A home where one can spend their last days in a loving, respectful, caring environment that can meet their physical, spiritual and emotional needs with their loved ones at their side. The fact that this care will be free of charge is just icing on the cake!

When you talk to others about CHHC, what resonates with them?

When I speak with others about CHHC, I get very positive responses. I get the feeling that they see the need for such a home in Columbia and are pleased that one will be opening soon.

Where are you from?

I was born in Ohio and lived in Indiana and Alabama before moving to Hallsville when I was eight. I currently live in Fayette.

Tell us about your family and/or those closest in your life.

I have been married to my husband, Doug, for 35 years. I have two children and their spouses and two grandchildren, who I absolutely adore and love. 

What do you hope to accomplish as a volunteer?

My goal is to provide a peaceful caring environment for the guests and their families. I hope to be a blessing to those I encounter and make a positive difference during a difficult time. I look forward to the blessings I will take away, too.

We Need YOU

Volunteers make our house a home

Starting and operating a home like Caring Hearts and Hands is not possible without volunteers. Both the guests and the home need help, so a volunteer’s responsibilities may include:

  • Personal caregiving
  • Cooking
  • Housekeeping
  • Maintaining the yard and home
  • Running errands
  • Grocery shopping
  • Working in the office
  • Fundraising
  • Communicating, and more.

Regardless of your previous experience or training, we need YOU. To learn more about how to volunteer today, you can:

Call for volunteers: Personal caregiving, Cooking, Housekeeping, Running errands, 
Maintaining the yard & home, Grocery shopping, Working in the office, Fundraising, Communicating & more